ROLE SUMMARY:

We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 0–2 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.

KEY RESPONSIBILITIES:

• Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.
• Manage customer relationships and oversee daily customer service operations to deliver high-quality support.
• Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.
• Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.
• Support day-to-day operational activities related to CRM to enhance functional efficiency.
• Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.
• Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.

QUALIFICATIONS AND SKILLS:

• Bachelor's degree (required).
• 1–3 years of experience in using CRM software.
• Strong verbal and written communication skills.
• Excellent interpersonal and coordination skills.
• Proficiency in additional languages is an added advantage.

YEARS OF EXPERIENCE: 1-3 years

LOCATION: Thane

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ROLE SUMMARY:

We are looking for an experienced and result-driven Sales Executive-Furniture to manage and grow sales operations across the assigned territory. The role primarily focuses on developing a strong network of furniture retail stores, manufacturers and Interior Designers, driving product adoption, increasing market penetration. The candidate will be responsible for market visits, relationship management, sales execution, and reporting while ensuring consistent brand representation.

KEY RESPONSIBILITIES:

• Identify and engage with furniture retail stores, furniture manufacturers, sofa makers, upholstery units, modular furniture workshops, and home textile retailers to introduce and promote the company’s home textile and upholstery fabric range.
• Explain product features, quality specifications, applications, and price positioning to trade partners.
• Assess competitor products, pricing, schemes, and market presence to build long-term and competitive business partnerships.
• Develop and implement area-wise sales strategies to achieve defined monthly and annual sales targets.
• Build, strengthen, and maintain strong relationships with all trade partners to ensure repeat business and sustained growth.
• Conduct regular market visits to understand customer demand, local trends, pricing structure, and competitor activities.
• Conduct product presentations, catalog briefings, and on-site demonstrations at retail stores, workshops, and manufacturing units.
• Coordinate closely with the CRM and operations team to ensure timely order processing, dispatches, and deliveries.
• Plan and execute structured monthly sales tours covering high-potential markets and major furniture clusters.
• Maintain accurate and up-to-date records of leads, market visits, orders, collections, and follow-ups through the SFM/CRM application.
• Prepare and submit daily, weekly, and monthly sales performance reports to the Zonal Manager / Director.
• Gather market intelligence, customer feedback, and competitor insights to support pricing decisions, product positioning, and sales strategies.
• Participate actively in dealer meets, exhibitions, trade fairs, and promotional activities.
• Manage and monitor product displays, in-store branding, and promotional materials at partner locations.
• Ensure strict adherence to company policies, ethical standards, and statutory compliance requirements at all times.
• Travel extensively within the assigned territory for business development, market expansion, and relationship management.

QUALIFICATIONS AND SKILLS:

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience: 2–3 years of sales experience, preferably in furniture, fabrics, upholstery, home décor, retail stores, or manufacturing units.
• Strong relationship management and customer engagement skills.
• Target-oriented, self-motivated, and capable of working independently in a field sales environment.
• Strong planning, follow-up, coordination, and sales reporting skills.
• Proficiency in MS Office tools including Excel, Word, and PowerPoint, along with hands-on experience using CRM / SFM applications.
• Willingness to travel extensively across the assigned zone for business development and relationship management.

YEARS OF EXPERIENCE: 2-3 years

LOCATION: Delhi / Hyderabad

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ROLE SUMMARY:

We are seeking a highly organized and proactive Executive Assistant to support the Sales Head (Director) in managing day-to-day operations, coordinating sales activities, and ensuring smooth communication across teams. The role requires strong multitasking ability, attention to detail, and excellent communication skills.

KEY RESPONSIBILITIES:

• Provide comprehensive administrative and operational support to the Sales Head (Director).
• Manage calendar, appointments, meetings, and travel arrangements.
• Prepare and review reports, presentations, and sales-related documentation.
• Coordinate with internal departments CRM, Sales team, Production team, and external stakeholders on behalf of the Sales Head (Director).
• Track sales targets, performance reports, and prepare MIS dashboards.
• Maintain confidentiality of sensitive business and personnel information.
• Draft emails, business correspondence, and meeting notes.
• Assist in organizing sales reviews, conferences, and client meetings.
• Monitor follow-ups on key tasks, deadlines, and action items.
• Support in preparing proposals, contracts, and client communication.

QUALIFICATIONS AND SKILLS:

• Graduate in Business Administration / Commerce; MBA preferred.
• 3–6 years of experience as an Executive Assistant, preferably in Sales or Business Development.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office applications including Word, Excel, and PowerPoint.
• Ability to work under pressure and handle multiple priorities effectively.
• High level of discretion, confidentiality, and professionalism.

YEARS OF EXPERIENCE: 3-6 years

LOCATION: Thane

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ROLE SUMMARY:

We are seeking a professional, detail-oriented Front Desk Executive to be the first point of contact for our organization. The ideal candidate will have prior experience in receptionist support, excellent communication skills, and the ability to manage front-desk responsibilities with a high level of efficiency and professionalism.

KEY RESPONSIBILITIES:

• Greeting Visitors: Welcome guests, clients, and employees warmly and ensure they are attended to promptly.
• Managing Phone Calls: Handle incoming calls efficiently by answering, screening, forwarding to the appropriate departments, and taking messages when required.
• Managing Correspondence: Receive and dispatch calls, couriers, and packages, ensuring accurate routing and timely delivery.
• Check-in and Check-out: Manage guest/client check-ins and check-outs in a smooth and organized manner.
• Reception Area Management: Keep the front desk area clean and well-organized. Ensure that brochures, interview forms, and other materials are available and up to date.
• Handling Inquiries: Provide accurate information to visitors or clients about the company, its services, and products.
• Administrative Support: Assist with routine administrative tasks such as filing, maintaining records, and organizing office supplies.
• Security Monitoring: Ensure all guests sign in and out as per security protocol; monitor visitor access and maintain a safe environment.
• Office Supplies Management: Monitor inventory and manage the ordering of office supplies as needed.
• Event Coordination Assistance: Support the organization of internal meetings or events, including setup and arrangement of refreshments or required materials.
• Problem Solving: Address and resolve visitor or client concerns in a timely, courteous, and professional manner.

QUALIFICATIONS AND SKILLS:

• Prior experience in a receptionist or front desk role preferred.
• Excellent communication and interpersonal skills.
• Basic knowledge of office equipment and administrative procedures.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.

YEARS OF EXPERIENCE: 1-2 years

LOCATION: Bhiwandi

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ROLE SUMMARY:

We are looking for a detail-oriented Billing Executive responsible for maintaining stock records, handling billing and dispatch entries, coordinating with the CRM team for order processing, and ensuring accurate data management through Excel and email communication.

KEY RESPONSIBILITIES:

• Maintain daily stock entries in Excel (inward, outward, balance stock).
• Track dispatch quantity vs pending stock and update records accordingly.
• Perform order punching based on CRM team instructions.
• Prepare and process billing entries and invoices.
• Maintain dispatch details, including quantity, date, and transporter information.
• Coordinate with CRM and dispatch teams for order execution.
• Maintain monthly stock, billing, and dispatch reports.
• Conduct physical stock verification and reconcile with Excel records.
• Ensure accuracy in data entry and documentation.
• Maintain proper email communication related to orders, billing, and dispatch.
• Experience in stock management / inventory control.
• Hands-on experience with Excel-based reporting.
• Familiar with dispatch coordination and order processing.

QUALIFICATIONS AND SKILLS:

• Graduate with relevant work experience.
• 1–3 years of experience in billing, inventory, or data management.
• Strong knowledge of MS Excel (daily entries, reports, tracking).
• Basic knowledge of billing and invoicing.
• Good email drafting and communication skills.
• Ability to coordinate with multiple teams.

YEARS OF EXPERIENCE: 1-2 years

LOCATION: Bhiwandi

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ROLE SUMMARY:

We are seeking a skilled Account Executive with 2-4 years of experience in accounts receivable and financial transactions. The ideal candidate will be responsible for processing accounting receivables, verifying financial transactions, and ensuring all payments are properly accounted for. If you are detail-oriented, proactive, and have excellent communication skills, we would love to hear from you!

KEY RESPONSIBILITIES:

• Accounts Receivable Management: Process incoming payments and manage accounts receivable in compliance with financial policies and procedures.
• Financial Transactions: Verify, classify, compute, post, and record data related to accounts receivables on daily basis.
• Billing & Invoices: Prepare bills, invoices, and facilitate bank deposits.
• Reconciliation: Reconcile accounts receivable ledgers to ensure accurate posting of payments and proper documentation.
• Client Communication: Resolve any discrepancies, address client billing issues, and ensure timely payment collection by sending reminders and communicating with clients.
• Financial Reporting: Maintain accurate records of financial transactions and assist in month-end reporting.

QUALIFICATIONS AND SKILLS:

• 2-4 years of relevant experience in accounts receivable or financial roles.
• Strong understanding of accounting principles and financial procedures.
• Proficiency in Microsoft Excel and accounting software.
• Excellent attention to detail with strong organizational skills.
• Ability to work independently, manage time effectively, and meet deadlines.
• Strong verbal and written communication skills.

YEARS OF EXPERIENCE: 2-4 years

LOCATION:Thane / Kolkata

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